SHIPPING POLICY

Voicemedianyc™ ships orders to the delivery information provided by the customer. Please review your name, email address, phone number, and shipping address carefully before completing an order. Incorrect or incomplete information may cause delays, failed delivery attempts, or package issues.

Order preparation time may vary depending on product availability, order volume, holidays, weather, and carrier conditions. Some home goods may require careful packing to protect shape, surface, fabric, small parts, or finish during transit.

Once a package is handed to the carrier, delivery timing depends on the destination and the carrier’s schedule. Tracking information may take time to update after shipment.

Delivery delays may occur because of local delivery conditions, seasonal volume, address issues, weather events, building access limits, or missed delivery attempts.

If a package appears delayed or shows delivered but has not been received, please check nearby delivery areas, mailrooms, building offices, household members, or neighbors first. Then contact service@voicemedianyc.com so our team can review the available information.

Voicemedianyc™ is not responsible for delivery issues caused by incorrect customer-provided information, but we will do our best to assist where possible.